Madina Bites

Refund & Cancellation Policy

We value your trust. Here’s how we handle cancellations and refunds.

1. Order Errors

      If you receive the wrong order, please contact us immediately. We will either:
  • Replace your order, or
  • Issue a refund.

2. Quality Concerns

  • If there is an issue with food quality, notify us within 2 hours of delivery with proof (photo).
  • Refunds or replacements will be issued case by case.

3. Cancellations

  • Orders can be cancelled within 10 minutes of placing if food preparation has not started.

4. Refund Timeline

  • Approved refunds will be processed within 5–10 business days via the original payment method.

5. Contact

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